Where do I get Denatured Ethanol?
All of the stainless steel can be cleaned using a soft cloth and some liquid stainless steel cleaner.
Once all of the fuel has been burnt and the Burner is cool, you can run hot tap water through it for a few minutes to remove any traces of the Denatured Ethanol.

It is normal for stainless steel to become discoloured over time when it is exposed to constant heat.

You can purchase Denatured Ethanol in standard packaging of 1, 2, 4 and 20 litres from Cornerstone Mantels or local Supermarkets, Hardware Stores, Petrol Stations, and Corner Shops.

Contact Cornerstone Mantels for more information at 888-520-F-I-R-E (3-4-7-3) and ask about our fuel supply service in your area.

Can you extinguish the fireplace before the fuel has all burnt?
Yes, you can turn your fire off at any given time even before the fuel has run out. It is recommended however, that you leave it to burn until it runs out. The shut off mechanism is there for security and safety for those times when you need to leave the house as it s not safe to leave a fire unattended.

How do you light the fire?
Our Instruction Manual that accompanies the product outlines everything you need to know to operate the EcoSmart™ Fire safely and efficiently. Lighting the EcoSmart™ Fire is as simple as dip, ignite, dip – just follow the instructions and seconds later you can enjoy a healthy, warm flame.

Denatured Ethanol burns a stationary flame and does not spit out sparks, emit dusty soot, smoke or release harmful exhaust gases. The life of the fire is determined by the amount of fuel in the EcoSmart™ Burner, and once it has burnt, there is nothing to clean or clear. The fire is out, ready for you to restart at your leisure when cooled.

Has the product been tested and is it safe to use?
Mixing fire, dangerous goods and human beings is a serious business, and something we take very seriously.
As one of the first brands of “Unvented alcohol fuel burning decorative appliances” in what is now a vastly competitive global market, our award winning collection continues to set benchmarks in many arenas - from the quality of manufacturing, to the operational system and built in safety features, through to the certification achieved from various testing bodies around the world, the EcoSmart™ Fire is ever at the forefront of design, technology and safety.

Can you control the amount of heat?
The fuel is housed in a stainless steel burner chassis. You can turn it on and off as desired and control the intensity of the flame through its built-in regulatory mechanism. This feature means you can manipulate the amount of heat being generated and the quantity of fuel used. The life of the fire is determined by the amount of fuel in the burner. Once the fuel is burnt there is nothing to clean or clear.

How many styles of EcoSmart™ Fires can I choose from?
The EcoSmart™ Fire Collection is quite extensive, from burner kits, zero clearance fireboxes, designer portable pieces of furniture and grate inserts, there is a fireplace solution for just about any architectural environment. Our burner kit in essence provides a ‘clean canvas’ to enable a tailored solution to be created.

Will the fireplace heat up the room?
You can expect the EcoSmart™ Fire to heat over 35 sqm of living space quite easily.

The EcoSmart™ Fire is efficient because it is flueless which means all the heat stays in the room rather than most of it being flued outside as residual emissions.

EcoSmart™ Fires are not only a beautiful addition to your home and a perfect lifestyle feature, their thermal input is 14 Mj/h – 13,000 BTU – 3.5 Kw/h – that’s equivalent to 2 electric heaters. You can expect it to heat over 35 sqm of living space quite easily.

What are EcoSmart™ Fires?
The EcoSmart™ Fire is a new, innovative style of open fireplace. It is environmentally friendly, aesthetically appealing, efficient and cost effective. The modular design means it is versatile enough to fit into a wide range of architectural environments. Whether installed in a loft, studio, apartment, terrace house or freestanding home, the EcoSmart™ Fire provides the 'primal' warmth and comfort of fire while enhancing the contemporary aesthetics of today's living environments.

How are EcoSmart™ Fires different?
EcoSmart™ Fires incorporate smart technology, visionary design, superior materials, safety, quality manufacturing - and they continue to set international benchmarks.

Always original and avant garde, EcoSmart™ Fires are distinguished by their clever and inspired designs.
EcoSmart™ Fires offer unprecedented versatility. There’s no need to compromise. Distinctive fireplaces can be designed in a way to suit many unique architectural surrounds.

Unlike traditional fireplaces indeed, EcoSmart™ Fires do not require any form of permanent fixture or fitting, such as a flue, ventilation or a permanent connection for fuel delivery. The EcoSmart™ Fires burn clean and do not require any heavy maintenance work as with gas or wood fire.

They are very user friendly and are specifically engineered with maximum safety and fuel efficiency in mind. It takes just seconds to start generating heat almost instantaneously through an open flame fuelled by an environmentally friendly renewable energy commonly known as Denatured Ethanol.

Are EcoSmart™ Fires easy to install?
EcoSmart™ Fires are designed to be easy to operate and easy to install. Without the need for a flue or pipe connection, EcoSmart™ Fires are extremely flexible and can be incorporated at any stage of your interior decorating, renovating or building works.

For detailed specifications please contact your local distributor.

How long does it take to assemble?
There is virtually no assembly. Our Designer and Grate Ranges are designed to be placed into the desired location, secured into position and operated immediately. The Renovator Range is designed to slot into place, secured and built around with your desired finish – again a quick and easy installation – your builder will love you!

Can EcoSmart™ Fires be installed everywhere? 
Almost everywhere! EcoSmart™ Fires cannot be installed into bathrooms or rooms that are less than 70m3 [2472ft3] per burner. For all other installations you must comply with our compulsory clearances and installation instructions.

Approval from building authorities may be required prior to installation in your area. Please make sure you contact appropriate parties before installing your EcoSmart™ Fire.

How much fuel does the Burner hold?
The EcoSmart™ Burner is the core product of all EcoSmart™ Fire’s being the chamber that houses the fuel. Our collection features a number of different Burner Kits (ranging from 2 to 10 Litres in capacity) which can be custom designed into bespoke settings, offering unprecedented flexibility. The EcoSmart™ Burner can be installed into any setting that complies with our compulsory installation and clearance specifications.

Can someone come to my home to install it for me?
Our products are designed to be easily installed. The Designer Range is operational immediately. There is no installation or building work required. The Burner & Renovator Range can be installed by any builder or cabinet maker of your choice. Comprehensive Installation Guidelines are provided.

Can I use my existing fireplace?
The Grate Range provides a selection of fireplace inserts that incorporate the EcoSmart™ burner in a simple, traditional manner. A great way of rekindling a closed off open fire or perhaps, creating a unique fireplace feature - without the fuss.

The Burner & Renovator Rangecan be installed once the flue has been closed off and all connections to utilities have been officially disconnected by the relevant suppliers. It is also important that the connections have been isolated & comply with minimum clearance zones.

How do I clean the EcoSmart™ Burner?
All of the stainless steel can be cleaned using a soft cloth and some liquid stainless steel cleaner.
Once all of the fuel has been burnt and the Burner is cool, you can run hot tap water through it for a few minutes to remove any traces of the Denatured Ethanol.
It is normal for stainless steel to become discoloured over time when it is exposed to constant heat.